Frequently Asked Questions
Get comprehensive answers about our AI solutions, web development, digital marketing, SaaS development, and technology consulting services.
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General Questions
EkaivaKriti offers comprehensive digital solutions designed to accelerate business growth:
Core Services
Specialized Solutions
- AI Chatbots & Virtual Assistants
- Process Automation
- Predictive Analytics
- Cloud Migration
- API Development & Integration
- CRM & ERP Systems
- Business Intelligence
Explore our complete services portfolio or read our success stories to see how we've helped businesses transform.
Our pricing is transparent and based on project complexity, scope, and timeline:
Starter Projects
Budget-Friendly
- • Basic websites
- • Simple automation
- • Landing pages
- • Basic chatbots
Professional Solutions
Competitive
- • Custom web applications
- • AI solutions
- • Mobile apps
- • E-commerce platforms
Enterprise Platforms
Premium
- • Large-scale SaaS
- • Complex AI systems
- • Multi-platform solutions
- • Custom integrations
All projects include free consultation, detailed proposal, and transparent pricing with no hidden costs. Contact us for a personalized quote based on your specific requirements.
Project timelines depend on complexity and scope. Here's our typical delivery schedule:
Quick Delivery (1-4 weeks)
Landing pages, basic websites, simple automation, template customizations
Standard Projects (4-12 weeks)
Custom web applications, AI solutions, mobile apps, e-commerce platforms
Complex Solutions (3-6 months)
Enterprise SaaS platforms, large-scale AI systems, multi-system integrations
We provide detailed project timelines with milestones during the planning phase and keep you updated throughout development.
We follow a proven 6-phase development methodology:
Discovery & Planning
Requirements gathering, technical analysis, and project roadmap creation
Design & Architecture
UI/UX design, system architecture, and technical specifications
Development
Agile development with regular updates and milestone reviews
Testing & Quality Assurance
Comprehensive testing, bug fixes, and performance optimization
Deployment & Launch
Production deployment, monitoring setup, and go-live support
Support & Maintenance
Ongoing support, updates, and feature enhancements
Yes! We serve clients globally across multiple time zones and markets:
Global Presence
- USA & Canada clients
- UK & European markets
- UAE & Middle East
- Australia & New Zealand
- India & Southeast Asia
International Support
- Multi-timezone communication
- English-first development
- Cultural adaptation
- Local compliance knowledge
- Currency & payment flexibility
We adapt our working hours to match your timezone and provide seamless communication throughout the project.
AI Automation & Solutions
AI automation transforms business operations by:
Operational Benefits
- Reduce operational costs by 30-50%
- Eliminate 90% of manual errors
- Process tasks 10x faster than humans
- Enable 24/7 operations
- Scale without proportional cost increases
Strategic Advantages
- Free up staff for creative work
- Improve customer satisfaction
- Gain predictive insights
- Make data-driven decisions
- Stay competitive in digital markets
Learn more about our AI automation services or read our comprehensive AI automation guide to understand implementation strategies.
We develop comprehensive AI solutions across multiple domains:
Conversational AI
- • Intelligent chatbots
- • Voice assistants
- • Customer support automation
- • Multi-language support
Process Automation
- • Workflow automation
- • Document processing
- • Data entry automation
- • Email automation
Predictive Analytics
- • Sales forecasting
- • Risk assessment
- • Demand planning
- • Customer behavior analysis
Computer Vision
- • Image recognition
- • Quality inspection
- • Security monitoring
- • OCR & document scanning
Data security is our top priority. We implement comprehensive protection measures:
Security Measures
- End-to-end encryption
- Secure data transmission (SSL/TLS)
- Regular security audits
- Access control & authentication
- Data backup & recovery
Compliance Standards
- GDPR compliance
- HIPAA for healthcare
- SOC 2 Type II
- ISO 27001 standards
- Industry-specific regulations
We also sign comprehensive NDAs and can deploy solutions on-premise or in private clouds for maximum security.
AI automation delivers significant value across multiple industries:
High-Impact Industries
- • Healthcare - Patient management, diagnostics
- • Finance - Fraud detection, risk assessment
- • Manufacturing - Quality control, predictive maintenance
- • E-commerce - Personalization, inventory management
- • Customer Service - Chatbots, ticket routing
Emerging Applications
- • Legal - Document review, contract analysis
- • Education - Personalized learning, grading
- • Real Estate - Property valuation, lead scoring
- • Marketing - Campaign optimization, content generation
- • HR - Resume screening, employee analytics
Explore our intelligent automation use cases to see real-world implementations across industries.
We track comprehensive metrics to ensure AI solutions deliver measurable value:
Performance Metrics
- Processing speed improvements
- Accuracy rates and error reduction
- Task completion times
- System uptime and reliability
- User adoption rates
Business Impact
- Cost savings and ROI
- Revenue growth attribution
- Customer satisfaction scores
- Employee productivity gains
- Competitive advantage metrics
We provide monthly dashboards and quarterly business reviews to track progress against your goals. Read our business transformation guide to understand ROI measurement strategies.
Web & App Development
We use cutting-edge technologies and choose the best stack for each project:
Frontend Technologies
- • React.js & Next.js
- • Vue.js & Nuxt.js
- • Angular
- • HTML5, CSS3, JavaScript
- • Tailwind CSS, Bootstrap
Backend Technologies
- • Node.js & Express
- • PHP & Laravel
- • Python & Django
- • Java & Spring Boot
- • .NET Core
Databases & Cloud
- • MySQL, PostgreSQL
- • MongoDB, Redis
- • AWS, Google Cloud
- • Docker, Kubernetes
- • CI/CD pipelines
Yes! We develop mobile applications using modern approaches:
Cross-Platform Development
- • React Native
- • Flutter
- • Ionic
- • Progressive Web Apps (PWA)
Cost-effective solution for iOS and Android
Native Development
- • Swift for iOS
- • Kotlin for Android
- • Platform-specific optimization
- • Advanced device features
Maximum performance and platform integration
Absolutely! We specialize in modernizing legacy systems and outdated websites:
Website Redesign
- • Modern, responsive design
- • Performance optimization
- • SEO improvements
- • Mobile-first approach
System Modernization
- • Legacy system migration
- • Database optimization
- • Security updates
- • Cloud migration
We ensure seamless migration with zero downtime and data preservation. Check out our free website guide for modernization best practices.
Yes! We specialize in API development and seamless integrations:
API Development
- • RESTful API design
- • GraphQL implementations
- • API documentation
- • Rate limiting & security
- • Version management
Popular Integrations
- • Payment gateways (Stripe, PayPal)
- • CRM systems (Salesforce, HubSpot)
- • Email services (Mailchimp, SendGrid)
- • Social media platforms
- • Analytics tools (Google, Mixpanel)
We ensure secure, scalable integrations that enhance your application's functionality and user experience. Learn more about our API deployment strategies.
Performance and SEO are built into every website we develop:
Performance Optimization
- • Page load speeds under 3 seconds
- • Image optimization and lazy loading
- • Code minification and compression
- • CDN implementation
- • Database query optimization
SEO Foundation
- • Semantic HTML structure
- • Meta tags and schema markup
- • Mobile-first responsive design
- • XML sitemaps and robots.txt
- • Core Web Vitals optimization
We achieve 90+ Google PageSpeed scores and ensure your website ranks well from day one. Explore our digital marketing services for comprehensive SEO strategies.
Digital Marketing & SEO
We offer comprehensive digital marketing services to grow your online presence:
SEO & Content
- • Search Engine Optimization
- • Content marketing strategy
- • Blog writing & optimization
- • Local SEO
- • Technical SEO audits
Paid Advertising
- • Google Ads (PPC)
- • Facebook & Instagram Ads
- • LinkedIn advertising
- • Display advertising
- • Remarketing campaigns
Social Media
- • Social media management
- • Content creation
- • Community management
- • Influencer partnerships
- • Social media strategy
Analytics & Strategy
- • Performance tracking
- • Conversion optimization
- • Marketing automation
- • ROI analysis
- • Strategic planning
SEO is a long-term strategy with different phases of results:
1-3 Months: Foundation
Technical improvements, site optimization, initial content creation
3-6 Months: Growth
Improved rankings, increased organic traffic, better visibility
6+ Months: Results
Significant traffic growth, higher conversions, competitive rankings
We provide monthly reports showing progress and ROI throughout the process. Learn more about our growth-focused marketing approach.
Yes! We offer comprehensive social media and content services:
Social Media Management
- • Daily posting and scheduling
- • Community engagement
- • Hashtag research and strategy
- • Social media advertising
- • Performance analytics
Content Creation
- • Blog posts and articles
- • Social media graphics
- • Video content and editing
- • Infographics and visuals
- • Email newsletters
We create engaging content that resonates with your audience and drives meaningful engagement across all platforms. Read our latest marketing insights for content strategy tips.
Our digital marketing packages are comprehensive and results-driven:
Starter Package
Essential
- • SEO optimization
- • Social media (2 platforms)
- • Monthly blog posts (4)
- • Basic analytics
Professional Package
Growth-Focused
- • Advanced SEO + content
- • Multi-platform social media
- • PPC campaign management
- • Email marketing automation
Enterprise Package
Comprehensive
- • Full-service marketing
- • Dedicated account manager
- • Custom strategy & reporting
- • Multi-channel campaigns
Get detailed pricing and package information by contacting our team for a personalized consultation.
SaaS & E-commerce Development
We work with all major e-commerce platforms and create custom solutions:
Popular Platforms
- • Shopify & Shopify Plus
- • WooCommerce (WordPress)
- • Magento Commerce
- • BigCommerce
- • PrestaShop
Custom Solutions
- • Custom e-commerce platforms
- • Multi-vendor marketplaces
- • B2B e-commerce portals
- • Subscription-based stores
- • Mobile commerce apps
Explore our e-commerce development services and see our e-commerce success stories.
Yes! We specialize in building scalable SaaS platforms with modern architecture:
SaaS Features
- Multi-tenant architecture
- Subscription billing
- User management & roles
- API development
- Analytics dashboards
- Third-party integrations
Scalability & Security
- Cloud-native deployment
- Auto-scaling infrastructure
- Data encryption
- Compliance (GDPR, SOC2)
- Performance monitoring
- Backup & disaster recovery
We implement enterprise-grade security and payment solutions:
Security Measures
- PCI DSS compliance
- SSL/TLS encryption
- Fraud detection systems
- Secure data storage
- Regular security audits
Payment Gateways
- Stripe, PayPal, Square
- Razorpay, Paytm (India)
- Bank transfers & wallets
- Cryptocurrency payments
- Subscription billing
We ensure your customers' payment data is always secure and transactions are processed reliably. Learn more about our SaaS development security practices.
Absolutely! We help design optimal pricing strategies and implement flexible billing:
Pricing Strategy
- • Market research and competitive analysis
- • Value-based pricing models
- • A/B testing for optimal pricing
- • Freemium vs premium strategies
Billing Implementation
- • Subscription management systems
- • Usage-based billing
- • Proration and upgrades/downgrades
- • Dunning management for failed payments
Mobile App Development
We develop all types of mobile applications across industries:
Business Apps
- • E-commerce mobile apps
- • CRM and sales apps
- • Inventory management
- • Field service apps
- • Employee productivity tools
Consumer Apps
- • Social networking apps
- • Entertainment and gaming
- • Health and fitness trackers
- • Food delivery and booking
- • Educational and learning apps
Discover our complete mobile app development services and explore our IoT and mobile integration projects.
Yes! We handle the complete app store submission process:
Pre-Submission
- • App store guideline compliance
- • App icon and screenshot design
- • App description optimization
- • Keyword research for ASO
Submission & Support
- • Apple App Store submission
- • Google Play Store submission
- • Review process management
- • Post-launch updates and maintenance
We help you choose the best approach based on your needs:
Native Development
Best for: High-performance apps, complex features
Technologies: Swift (iOS), Kotlin (Android)
Pros: Maximum performance, platform-specific features
Timeline: 3-6 months per platform
Cross-Platform
Best for: Faster launch, budget-conscious projects
Technologies: React Native, Flutter
Pros: Single codebase, faster development
Timeline: 2-4 months for both platforms
Yes! We implement comprehensive analytics and monitoring:
Analytics Integration
- Google Analytics for mobile
- Firebase Analytics
- Custom event tracking
- User behavior analysis
- Conversion funnel tracking
Performance Monitoring
- Crash reporting and debugging
- Performance metrics tracking
- User session recordings
- A/B testing capabilities
- Real-time monitoring dashboards
Security is built into every mobile app we develop:
Security Features
- • End-to-end encryption
- • Secure authentication (biometric, 2FA)
- • API security and rate limiting
- • Code obfuscation and anti-tampering
Compliance
- • GDPR and privacy regulations
- • HIPAA for healthcare apps
- • PCI DSS for payment processing
- • Industry-specific compliance
Technology Consulting
We provide comprehensive technology consulting across all business areas:
Strategic Consulting
- • Digital transformation strategy
- • Technology roadmap planning
- • Architecture design and review
- • Vendor selection and evaluation
- • ROI analysis and business cases
Technical Consulting
- • Code reviews and audits
- • Performance optimization
- • Security assessments
- • Cloud migration planning
- • DevOps implementation
Absolutely! We specialize in cloud migration and modern infrastructure:
Cloud Migration
- • AWS, Google Cloud, Azure expertise
- • Migration strategy and planning
- • Zero-downtime migrations
- • Cost optimization strategies
Infrastructure Management
- • Container orchestration (Kubernetes)
- • CI/CD pipeline setup
- • Monitoring and alerting
- • Backup and disaster recovery
Yes! Our CTO-as-a-Service helps startups and growing companies:
Strategic Leadership
- Technology strategy and vision
- Product development roadmap
- Team building and hiring
- Investor and stakeholder communication
- Budget planning and resource allocation
Operational Support
- Architecture decisions and reviews
- Development process optimization
- Quality assurance and best practices
- Risk management and mitigation
- Vendor management and partnerships
Available as part-time or full-time engagement based on your needs and growth stage. Learn more about our technology consulting approach and read our consulting success stories.
We specialize in modernizing legacy systems without disrupting operations:
Assessment & Planning
- • Legacy system audit and analysis
- • Risk assessment and mitigation
- • Modernization roadmap creation
- • Cost-benefit analysis
Modernization Approaches
- • Gradual migration strategies
- • API-first modernization
- • Microservices architecture
- • Data migration and cleanup
We take a business-first approach to all technology decisions:
Business Alignment
- Deep understanding of your business model
- ROI-focused technology recommendations
- Scalability planning for growth
- Competitive advantage identification
Continuous Optimization
- Regular strategy reviews and updates
- Performance metrics and KPI tracking
- Market trend analysis and adaptation
- Stakeholder feedback integration
Support & Partnership
We provide comprehensive post-launch support to ensure your success:
Technical Support
- • 24/7 monitoring
- • Bug fixes & updates
- • Performance optimization
- • Security patches
- • Backup management
Business Support
- • User training
- • Feature enhancements
- • Analytics & reporting
- • Strategic consulting
- • Growth optimization
Support packages are customized based on your needs and budget, with options for monthly retainers or pay-per-incident support.
Yes! We partner with agencies, consultants, and businesses in various ways:
White-Label Development
We develop solutions under your brand name, allowing you to offer technical services to your clients
Agency Partnerships
Collaborate on client projects, share resources, and expand service offerings together
Referral Program
Earn commissions by referring clients to us, with ongoing revenue sharing opportunities
We offer comprehensive SLAs tailored to your business needs:
Response Times
- • Critical issues: 1-2 hours
- • High priority: 4-8 hours
- • Medium priority: 24 hours
- • Low priority: 48-72 hours
Uptime Guarantees
- • 99.9% uptime guarantee
- • 24/7 monitoring
- • Automatic failover
- • Performance optimization
Yes! We provide comprehensive training to ensure your team can effectively use and maintain the solutions:
Training Options
- • Live training sessions (remote/on-site)
- • Video tutorials and documentation
- • Hands-on workshops
- • One-on-one coaching sessions
Training Coverage
- • System administration and management
- • User interface and workflows
- • Best practices and optimization
- • Troubleshooting and maintenance
We ensure clear intellectual property rights and code ownership:
Your Rights
- Full ownership of custom code
- Complete source code delivery
- Documentation and assets
- No vendor lock-in
- Freedom to modify and extend
Legal Protection
- Comprehensive NDAs
- IP assignment agreements
- Work-for-hire contracts
- Confidentiality protection
- Legal compliance assurance
Have Questions or Doubts?
Don't let uncertainties hold you back! Contact us for personalized answers, expert guidance, and clarity on any aspect of our services. We're here to address all your questions and concerns. You can also explore our comprehensive guides and success stories for detailed insights.